Shipping policy

Shipping Information

Where We Ship

This policy applies to all orders delivered within Singapore and United States.

Processing & Delivery Timeline

Order Cutoff:
Orders placed by 5:00 PM (SGT) from Monday to Friday will be processed the same day. Orders placed after this time will be handled on the next business day, which may slightly extend delivery time.

Processing Time:
Orders are prepared for shipment within 1–2 business days, excluding weekends and holidays.

Shipping Time:
Once dispatched, deliveries typically take 6–8 business days.

Estimated Arrival:
Most customers receive their orders within 7–10 business days from the order date.

Shipping Fees

Free Delivery:
All orders shipped to Singapore and United States are delivered free of charge, with no minimum purchase required.

Delivery Concerns

If your package is delayed, missing, or arrives with any issues, please contact our support team promptly. We’re committed to resolving delivery concerns as quickly as possible.

Order Tracking

After your order ships, you’ll receive a confirmation email containing your tracking number. You can follow your shipment’s progress through our Order Tracking page.